Questions and Answers (cont.)
5. Do you have any questions related to your insurance benefits?
Leave all of these questions to our administrative team to answer. We only ask that you give us a few small details regarding your insurance policy and we take it from there. We research the specifics of your individual policy prior to ever meeting you. We will also customize a financial estimate for you based on Dr. Sherman's findings. You will leave our office well-informed, with all of your financial questions answered.
6. Is there anything we can do to make you more comfortable?
If there is, we'd like to know. Our dental assistants and hygienists cater to your every need. If it's comfort and warmth you want, we have blankets and pillows. If you don't like the sounds of dentistry, we have personal CD's to offer you. If you like movies, we've got you covered with our video goggles. Worried about your children in the waiting room? Don't be -- we have an area here designated for their comfort, too. Anything you need, we have. Your comfort is of the utmost importance to us.
7. Have all treatment options been explained to you?
During your initial examination with Dr. Sherman, all of your personal dental options will be reviewed for you. Dr. Sherman will discuss with you dental priorities, including long and short-term dental goals. During your visit with Dr. Sherman, feel free to ask any questions and express any concerns you might have for yourself or your family. Remember, this is your time with Dr. Sherman and he is here to help you meet your needs, goals and desires.
8. Do you need any more personal time from the doctor?
If you do, all you have to do is ask. Dr. Sherman schedules after-hour consultations routinely, giving his patients all the private time with him they need. Often, prior to making dental decisions, patients will request that their spouse be present for their treatment consultations. We encourage this and have found that when we consult with families together, the decision-making process is simplified. So, if at any time you would like additional time to discuss your treatment, please know that Dr. Sherman will accommodate you.
9. Have you put off seeing a dentist because you feel guilty about 'how long it has been', or you don't want to feel 'lectured'?
We are not interested in who you were yesterday, but rather who you may become tomorrow. So, if you haven't cared, or haven't flossed in "forever," it's OK - we won't make you feel bad. We will help you improve your oral health from this day forward. We will go at 'your pace'. You tell us what you want done, or what you don't want done. We are here to serve you. We offer a 'fresh perspective and a new start'.
10. Why is it that First Impressions Dental Care of Issaquah is known throughout our community to set the standard for where dentistry is today?
Because we care about every single patient's happiness. If we have 99 happy patients and one unhappy patient, our team focuses on what we need to do to have 100% of patients who love us. We discuss and treat each patient individually. It is our responsibility to please you.
Dr Ron Sherman, Family Dentist - Providing services in cosmetic and childrens dentistry to the areas of Issaquah, Seattle and Bellevue, Washington.
Issaquah Childrens Dentist
© copyright 2004 - 2008, Ron Sherman, - First Impressions, all rights reserved
